Trending Town Games - Privacy Policy

Introduction

We strictly abide by the relevant national laws and regulations and respect privacy protection to provide you with more secure and reliable services.

General Description

1. This Privacy Policy describes what information we (collectively referred to as "we", "us" and "our" in this policy) collect, what we use the info for, and what rights you have.

2. We hope you will read the Privacy Policy (hereinafter referred to as "this Policy") carefully to understand in detail how we collect and use information so that you can better understand our services.

3. By choosing our products or services (including but not limited to games, websites, advertising campaigns and other services), you are deemed to acknowledge and accept all the contents described in this Policy (including the terms of the existing contents and its updated contents).

4. This policy applies to all games including, but not limited to provided website services or mobile devices, tablets, or other platforms (such as Facebook); or advertising campaigns conducted on all platforms; or other services that we may provide to you, etc.

Information We Collect

We collect information necessary to fulfill the function of the product or service purpose based on the principles of necessity, legality, and legitimacy, including, but not limited to:

1. "Personal Information" means the type of information that specifically identifies you personally and/or can be used to contact you individually online or offline, such as your full name, address (including place of residence or domicile), email address, telephone number, photograph, and precise geographic location information.

2. "Non-personal information" means data that is not directly associated with you or any particular individual ("non-identifying information"). We may collect, use, transfer, and disclose non-identifiable information for any purpose.

3. Information collected when you attend our events or provided to our customer service.

4. We collect or store relevant information automatically through your use of the services we provide, including but not limited to device information such as device model and operating system version; software information such as software version number and browser type; information such as information searched or viewed or server failure when using the services; geographic location information we obtain through IP address, GPS, WLAN, and other means when using location-related services.

5. We obtain relevant information from the content shared and published by our users.

6. Information we obtain from you when using third-party services or through sharing.

7. Other relevant information we collect to provide better services.

Collection and Use of information

We strictly comply with the relevant provisions of laws and regulations, the User Agreement, and the agreement between us and our users. We will use the collected information legally and regularly for the following purposes.

1. To provide you with various services that meet your needs.

1) provide you with our games or other services.

2) optimize the games or services provided by us.

3) enable in-app purchases and store your progress in our games.

4) Enable social network integration and provide customer service support when you need it.

2. Use your information for identity verification, security prevention, information identification in case of theft, anti-fraud monitoring, archive backup, and user security services, including but not limited to the security software you download or install to detect malicious programs and viruses or to identify fraudulent information.

3. Recommend advertising, consulting or related services, etc. which may interest you based on your personal information.

4. Use your information for software certification, software upgrades, etc. in software or system updates,

5. To provide better service or user experience, we will use the relevant services collected in other ways including but not limited to user research analysis and statistics, etc. following relevant national laws and regulations.

Your Rights with Respect to Your Information

You have the following rights to the information you have.

1. You can access, modify, and delete the registration information and other information you provide in the process of using our products or providing services specifically as follows.

1) The right of access. You have the right to know the relevant information you provide, and in some cases, you have the right to request that we communicate the information to you.

2) The right to correct personal information. If any information we have about you is incorrect, you should be aware of it and let us know. We will endeavor to keep the information we hold about you accurate and up to date.

3) The right to delete data. In some cases, you have the right to request the deletion of some of the personal information we have about you.

4) The right to deactivate and cancel your account. You may deactivate or cancel an account you have created by contacting us. Before deactivating or canceling your account, we will ask you to provide additional relevant information.

5) The right to no longer receive advertising push. If you have opted in to receive advertising push messages from us, you may "opt-out" of receiving push messages by following the "opt-out" link in any marketing message sent to you.

6) The right to turn off other related services. When you use geolocation and other related services, you can turn off access to your geolocation information using the cell phone positioning shutdown function, hardware and software service providers, or communication service providers or by contacting customer service.

2. We will collect and use your information only to achieve the function of the product or service as described in this policy. If you believe that the information we collect and store is incorrect, please contact us promptly to correct it. In particular, when you access, modify or delete relevant information, we may identify and verify your identity information to ensure account security. We may not be able to meet all of your needs due to technical limitations or regulations and laws, and the supervision of related national authorities, but we will respond to your questions within a reasonable period.

Sharing and Disclosure of Information

1. With your consent, we will anonymize or de-identify your information when sharing it with third-party partners. We will strictly comply with the requirements of the relevant national laws and regulations and the provisions of this privacy policy, including but not limited to the processing of personal data to avoid identifying individuals for privacy security.

2. We will publicly disclose your information based on the following purposes or needs.

1） Application of laws and regulations and other relevant provisions.

2） Compliance with court judgments, rulings, or other relevant legal procedures.

3） Compliance with the requirements of governmental authorities or other legally authorized organizations.

4） Other circumstances that require public disclosure of information.

Location and Duration of Information Storage

1. In general, we will retain your personal information only for the shortest period necessary to achieve the purpose, but we will change the storage time of your information following the provisions of national laws and regulations and in conjunction with the actual situation in the following cases.

2. For purposes reasonably necessary to implement this policy or related service agreements and to safeguard the public interest, protect your personal and property safety or other legitimate rights and interests of you and our or our affiliates or other users.

3. When our products or services are suspended or terminated, we will notify you in the form of push notifications, announcements, etc., and delete or anonymize your personal information within a reasonable period.

Information Security

1. To provide a better product or service experience and prevent the loss, improper use, unauthorized access or disclosure of your information, we will provide appropriate security protection for your information.

2. We will strictly comply with the laws and regulations within a reasonable level of security using a variety of protective measures to protect your communication secrets and information security, including but not limited to encryption technology, anonymization processing, and other means.

3. We establish strict management and process system within the company, strictly limit the scope of personnel accessing information, and require relevant staff to comply with confidentiality obligations to ensure information security.

4. In case of information leakage and other security incidents, we will start the response plan to stop the expansion of the incident and inform you through push notifications, announcements and other forms.

Protection of Minors

1. If you are a minor under the age of 18, you should obtain prior consent from your parents or legal guardians before using the relevant services.

2. If you are a minor under the age of 18, you should obtain prior consent from your parents or legal guardians before using the relevant products or services in accordance with the registration and use process, and have your parents or legal guardians help you complete the product or service registration process so that you can use the products or services provided by us.

3. If you are the guardian of a minor, please contact us if you have any questions or requests regarding the protection of the personal information of the minor under your guardianship, and we will handle and respond to you within a reasonable period.

Scope of Application

1. Your use of such third party services is subject to their privacy policies (not this policy), and you need to read their policy contents carefully.

2. If there is any inconsistency between this policy and the privacy guidelines/statement of a specific service, please refer to the specific privacy guidelines statement. Some services have specific privacy guidelines/statements that are more specific about how we handle your information in connection with that service.

How to Control Your Information:

Personalized Ads

We collect and transfer your information to other entities (including our corporate affiliates and non-affiliates such as advertisers, other ad networks, and third parties acting on behalf of these types of entities) that use the information described in this Privacy Policy for serving you personalized ads (i.e., ads that are based on your interests or profile).

Opt out from personalized ads

If you do not want us to transfer your information to third parties for personalized ads, please follow the below instructions:

iOS devices: go to Settings > Privacy > Advertising > enable Limit Ad Tracking.

Android devices: Please follow the instructions set forth at: https://support.google.com/ads/answer/2662922?hl=en.

Scope of the opt-out

Please note that if you use more than one device, you need to opt-out separately in each device. In addition, if you reset your advertising ID through your device’s platform settings, you should follow the steps above to reset your opt-out choice. Please note that opting out may not stop data from being collected from your device or transferred for other, non-personalized advertising purposes such as optimization, reporting, frequency capping, internal operations, and fraud prevention.

The GDPR Angle:

Data subject rights – Please note that you have the right to request from us access to and rectification or erasure of your personal data we process as controllers, or to restrict or to object to processing of your personal data in accordance with the provisions of the GDPR. To submit a request for exercising your rights, please send an email with your request to the following address: arwajinu@gmail.com. Please note that we will process your request subject to verification of your identity.

Complaint to supervisory authority– You also have the right to file a complaint with the relevant supervisory authority (e.g., of your country or domicile) where Trending Town has not addressed your concerns.

The CCPA Angle:

Your Rights Regarding Personal Information – California residents have certain rights with respect to the personal information collected by businesses. If you are a California resident, you may exercise the following rights regarding your personal information, subject to certain exceptions and limitations:

The right to know the categories and specific pieces of personal information we collect, use, disclose, and sell about you, the categories of sources from which we collected your personal information, our purposes for collecting or selling your personal information, the categories of your personal information that we have either sold or disclosed for a business purpose, and the categories of third parties with which we have shared personal information.

The right to request that we delete the personal information we have collected from you or maintain about you.

The right to opt out of our sale(s) of your personal information. Please note that if you opt out of certain types of sales, we will be unable to provide you with the services that rely on such sales.

The right not to receive discriminatory treatment for the exercise of the privacy rights conferred by the CCPA.

Exercise your rights – To exercise your rights to know and to delete personal information, please contact us by sending an email to arwajinu@gmail.com.

To exercise your right to opt out of sale of your personal information, please open the privacy settings in the TrendingTown app in which you would like to opt out, and toggle on the Do Not Sell My Personal Information button.

Verification Process and Required Information – Note that we may need to request additional information from you to verify your identity or process your request, although you will not be required to create an account with us to submit a request or have it fulfilled. We will require you to provide, at a minimum, your name and email address. We will also collect information that identifies your device when you submit a request in order to help us verify your identity.

Authorized Agent – You may designate an authorized agent to make a CCPA request on your behalf by verifying your identity and providing the agent with written permission to make the request on your behalf.

Information about California resident requests in 2020 – We did not receive any requests under the CCPA in 2020.

Children

Trending Town does not knowingly collect or maintain personal information collected online from children under the age of 13, except to the extent that the U.S. Children’s Online Privacy Protection Act permits us to collect and maintain such information without parental consent. If you believe your child has provided us with personal information that is covered by the U.S. Children’s Online Privacy Protection Act without your required consent, please contact us at arwajinu@gmail.com and we will make reasonable efforts to delete the information from our records.

The GDPR Angle:

We do not collect or otherwise process personal data from individuals in the European Economic Area the United Kingdom, and Switzerland whom we know to be under 16 years of age, except to perform the agreement with such individuals, to comply with law or to support our legitimate interests as described above.

Third-Party Services

Our services may link to other websites or mobile apps. Please be advised that we are not responsible for the privacy practices of such other websites or mobile apps as those may have different privacy policies and terms of use and are not associated with us. You agree that we cannot control these websites and/or mobile apps and we shall not be responsible for any use of such websites and/or mobile apps.

International Transfers:

We store information that we collect from your device on our analytics partners’ servers in the United States. Accordingly, please note that if you do not live in the United States, we will transfer your information to and store it in, the United States.

The GDPR Angle:

If you are located in the European Economic Area, the United Kingdom, or Switzerland, we will only transfer your information to countries which are recognized as providing an adequate level of legal protection or where we can be satisfied that alternative arrangements are in place to protect your privacy rights.

When we enter into EU standard contractual clauses (“Model Contracts”) for the transfer of information, you can ask us for a copy of these clauses by contacting us through the below contact details.

Changes to This Privacy Policy:

We may revise this Privacy Policy from time to time. The most current version of the policy will govern our processing of your information and is posted at https://trendingtownapps.blogspot.com/ If we make a change to this policy that, in our sole discretion, is material, we will notify you via a banner on this website and by posting the revised Privacy Policy. By continuing to access or use an app containing our services after those changes become effective, you agree to be bound by the revised Privacy Policy.

If you have any questions about this policy or other related matters, please contact us at arwajinu2@gmail.com.

Changes

1. We will revise the content of this policy from time to time. If such changes would result in a material diminution of your rights under this Policy, we will notify you by prominently displaying the changes on the page or sending you an email before the changes take effect.

2. In the above case, if you continue to use our services, you will agree to be bound by the revised policy.

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